• Colombia is the best option for the project development of investment in the sector of services of TI and BPO&O, KPO and centers of shared services that are looking for a local attractive market, a workforce of high-level, available and a strategic position to provide services in the northern part, Center and South America, the Caribe and Western Europe.
• The Outsourcing of Services BPO in Colombia grew 61 % in the last 4 years (Source: IDC).
• According to the Colombian Association of Contact Centers and BPO during 2010 were created 72.000 jobs in BPO Basic Voice (Call Operations Centers and Contact Centers mainly)
• In December 2010 the research and consulting firm Gartner included Colombia in the report "Top 30 Locations for Offshoring." This publication is carried out annually by BPO specialists of this company which coincide in the potential of the country in this sector worldwide.

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• Location of operations of bilingual Contact Centers of medium dimensions (500 stations) for the market of the United States of America and possibility of extending the portfolio with BPO's operations of major added value.
• Latin-American Center for scalable operations of technical support and services of voice of high value added for IT (regional support of sales, service to the corporate client).
• National Financial sector solid, consolidated and in expansion, without big companies specialized in the market.
• Best option to diversify the risk of overflow service operations located in other Latin American countries.
• Opportunities for the creation of centers of services shared for Latin America.
• Opportunities for the outsourcing companies that offer services of BPO, KPO, ESO, FAO, HRO and research and development.

• Atlántico -  Barranquilla
• Bolívar - Cartagena
• Santander - Bucaramanga
• Boyacá
• Antioquia - Medellín
• Triángulo del Café (Manizales, Armenia, Pereira)
• Cundinamarca - Bogotá
• Valle del Cauca - Cali
• Cauca
• Nariño

• Oracle: Regional Center of Sales.
• Hewlett Packard: Center of Global Services.
• Globant: Center of Software Development.
• Cisco: Regional Center of Sales.
• IMB: Sales and Services to the Spanish-speaking Client for Latin America.
• SAP: Sales and Services to the Spanish-speaking Client for Latin America.
• UNISYS: TIO Center of Services Managed for Spanish speakers for Latin America.
• GENPACT (India): Back Office, Accounting and Financial 2011.
• HP (EEUU): Center of Shared Services for the attention of worldwide clients (Call center, Back office, between others) 2010.
• SAP (Alemania): Regional Center of sales (BPO of Added Value) in Spanish 2010.
• DIRECT TV (EEUU): Center of attention to the client for Latin America (BPO of Basic Voice) in Spanish 2010.
• CONVERGYS (India): Center of service to the client (BPO of Voice) in English for the market of The United States 2010.
• TELEMARK (España): Center of attention to the client (BPO of Voice) in Spanish for the market of Spain 2010.
• AVANZA (España): Center of attention to the client (BPO of Voice) in Spanish for the market of Spain 2010.
• SUTHERLAND (India): Center of BPO of Voice (Call Center) in English 2010.
• UNISONO (España): Center of attention to the client (BPO of Voice) in Spanish for the market of Spain 2010.
• CITIGROUP (EEUU): Center of BPO of Voice (Call Center) in Spanish 2010.
• ATENTO (España): Center of attention to the client (BPO of voice) in Spanish for the Latin-American market 2001.

Advisers of Contact for Regions

Juan Sebastián Sandino - The United States, Canada and Mexico

Andrés Vargas - Asia, Oceania, Europe (except Spain and Portugal)

Jorge Díaz - Center and South America, Spain and Portugal